Questions, answered

You register with the mobile number your landlord or managing agent has on file for you — that is the number we are given, so it has to match. If registration cannot find you, that number is almost always out of date. Ask them to update it in their system, then try registering again. There is no code or invitation to wait for.

ZD Rewards is a rewards and loyalty program for renters on a Zero Deposit lease. You skip the big upfront deposit, then earn rewards simply for paying on time and staying in good standing — all managed in one simple app.

You build rewards over the life of your lease for paying rent on time and for staying longer. Your growing balance is always visible in the app, so you can see your good tenancy adding up.

Spend them in the in-app Rewards Shop on everyday essentials like airtime, data and electricity, plus popular vouchers. The rewards you build over your lease are also unlocked when you settle your account at move-out.

Everything is handled digitally in the app. You can see exactly where you stand and settle conveniently, and finishing on good terms unlocks the reward you’ve earned. It’s a fair goodbye, not a stressful one.

Yes. ZD Rewards is a genuine, standalone loyalty program, built to be transparent — you can watch your balance grow throughout your lease and always see exactly where you stand.

No. The experience is managed end-to-end and works alongside the tools property teams already use, so it adds tenant goodwill without adding admin.